I have been repeatedly told by SAP SMP 1st level support to use SCN for a kernel problem, so I guess next best forum is the local pub to discuss kernel level task handlers...
Perhaps you have also noticed that sometimes you cannot terminate sessions in SM04? Sometimes when ending a login session with /nex some sessions dont close as expected? Behind these are the function module TH_DELETE_USER which is a wrapper for a kernel function from the task handler family. So I opened a customer message as this is now a problem for me (to ensure that logoff is completed).
So 1st level support from an external service partner (?) pick up the ticket and for the past month the following game has been going on:
- of course, want to logon to my system... (makes no sense for a kernel function anyway..)
- tell me to upgrade and try again, it might work... (but cannot say why they are feeling lucky today)
- tell me that the FM is not supported (so I should never logoff again...)
- tell me that kernel task handlers is a consulting issue so use SCN...
So... now I am here and post a link to it in the customer message and would like some help to get past this 1st level external support blockade. Or by some miracle an SCN kernel consultant ninja shows up and explains to me how I should logoff correctly?
I will post a link to this in the message which I dont see the point in closing, despite 1st level getting worried about their statistics...
Cheers,
Julius