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RSP - Can't install RSP

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Dear All,

 

We are installing RSP 3 PL05 for all our Canada clients now. One of the client is on Windows Server 2008 R2 SP1.

There IT person confirmed the user we are using to install RSP 3 has administrator rights.

SP1 is the latest patch for Windows Server 2008 R2 and the .net framework they have is 4.5.1 (latest)

 

The error message they are having is Registering RSP agent service failed during the installation.

There is a note on SAP portal # 1766321 said,

 

Please make sure that you have Microsoft .Net Framework 4 installed and the latest security updates are also installed

 

There .net framework is 4.5.1 already. Can anybody please let me know what security update we need to check? The IT person said everything is up-to-date on the server. And the note doesn't really have any detail for us to check.

 

Thanks in advance!

 

Regards,

 

YJ


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